Privacy Policy Statement

  1. Introduction
    1.1 HONG KONG PLASTIC SURGERY CENTRE (“we”, “us” or “our”) are committed to protecting the privacy and security of your personal data.
    1.2 This Privacy Policy Statement is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486).
  2. Collection of Personal Data
    2.1 We will not collect your personal data when you visit our website, unless you decide to provide your data to us for a specific purpose, such as making an enquiry, making an online booking, using our services and billing. Generally such data is limited to your contact details and demographic information, for example your name, telephone number and email address.
    2.2 If you are under the age of 18 or are mentally incapacitated, you should obtain your parent’s, guardian’s, next-of-kin’s or carer’s consent before providing your personal data to us.
  3. Purposes of Collection
    4.1 We collect your personal data through our website for the following purposes:
    (a) Handling your enquiries and / or complaints;
    (b) Conducting surveys for customer services; and/or

(c) Sending news about our services pursuant to 5.1 below.

  1. Disclosure
    4.1 We will keep your personal data confidential. Unless specified otherwise, we will not disclose your personal data to third parties.
  2. Direct Marketing
    5.1 Unless we obtain your consent or indication of no objection, we will not use your personal data for direct marketing. The personal data that you supply (including your name, telephone number and email address) may be used by us for sending you marketing materials about our brand, information and promotions regarding our products and services. The Company is allowed to use your personal data in direct marketing only if you consent or do not object. You may opt out at the time you registered for the Company’s services. You may also write to us at 402, New World Tower 1, Central, Hong Kong or email us at or call the Company at 852-65368616 stating your particulars to opt out from direct marketing at any time. Moreover, any email we send you will contain an easy automated unsubscribe link so that you can opt-out of that subscription. Simply follow the indications in the email. We will then cease to use your personal data in direct marketing. Processing of such request is free of charge.
  3. Security
    6.1 We will take all practicable steps to ensure that your personal data is protected against unauthorized or accidental access, processing, erasure and / or use.
    6.2 Your personal data access will be restricted to our employees, who are authorised and trained to handle such data, and who are under strict confidentiality obligations.
    6.3 Encryption technology may be employed for the transmission of your personal data collected on our website.
  4. Retention
    7.1 Your personal data will only be retained for as long as is necessary to fulfil the purpose(s) of collection.
  5. Use of Cookies
    8.1 We may use cookies on our website. A cookie is a small text file, which is placed on your computer by a web server, and can later be retrieved.
    8.2 Cookies are used to store your preferences and other information on your computer, so that you do not need to enter the same information repeatedly. The use of cookies also enables us to display personalized content. Cookies cannot be used to run programs or deliver viruses to your computer.
    8.3 When you sign in to our website, an identification number in the form of a cookie will be saved on your computer. This allows you to move from page to page on our website without having to sign in again on each page. When you sign out, this cookie will be deleted from your computer.
    8.4 Most web browsers automatically accept cookies, but you may refuse to accept cookies by modifying the browser settings on your computer. If you choose to decline cookies, you may be unable to use certain interactive features of our website.
  6. Other Websites
    9.1 This Privacy Policy Statement only applies to our website, which may provide links to other external websites over which we do not have control. You are advised to refer to the privacy policies of these websites for more information.
  7. Data Access and Correction
    10.1 As a data subject, you have the right to request access to and correction of your personal data held by us.
    10.2 Please send your request for access to or correction of your personal data in writing to:-

By post:
Customer Service Manager
Unit 402, 4/F, New World Tower I,
18 Queen’s Road Central,
Hong Kong

Or by email:

10.3 We are entitled to charge a reasonable fee for processing your data access request.
10.4 You may also correct or update your personal data by updating your profile on the relevant page(s) of our website.

  1. Agreement to Our Terms
    11.1 IMPORTANT: By visiting our website, you agree that you have read this Privacy Policy Statement and accept our privacy policies as set out above.

Note: This Privacy Policy Statement may be amended from time to time. You should check for updates on this webpage. This Privacy Policy Statement has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.